Independent Assessment Contact Centre Operations Tender Notice
Description
Expression of interest for consultancy services to conduct an independent end-to-end assessment of contact centre operations. Procurement shall be conducted through a Single Stage-Two Envelope procedure with separate technical and financial proposals. No bid security is specified. Bid opening is scheduled at 11:30 AM. Pro Tip: The procurement covers contact centre assessment, operational review, business process evaluation, customer service analysis, performance assessment and management consultancy services.
Organization Contact
Tags
consultancy
Keywords Used for Search
independent assessment contact centre operationsClosing Date: 28 Jul 2026
Similar Tenders
Procurement of Cloud-Based Contact Centre Solution
Procure a cloud-based Software as a Service contact centre solution for an in-house call centre supporting corporate health insurance operations. Eligible and q...
Lahore
Punjab
Monday 14 Sep 2026
PLIC/PROC/2026/06
Outsourcing of Call Center Agent Services
Procurement of services for Call Center Agents under outsourcing arrangements for the project titled CM Complaint Helpline and Citizen Contact Center under fram...
Lahore
Punjab
Monday 31 Aug 2026
IPL-8265-C
Outsourcing of Call Center Agent Services
Procurement of services for Call Center Agents under outsourcing arrangements for the project titled CM Complaint Helpline and Citizen Contact Center under fram...
Lahore
Punjab
Monday 31 Aug 2026
IPL-8265-C
Third Party Vulnerability Assessment Penetration Testing
Hiring of services for third party vulnerability assessment and penetration testing of IT systems as per BOQ on a complete package basis. The procurement is for...
Karachi
Sindh
Monday 07 Sep 2026
TS0000011697E
Heat Rate Testing Consultancy for RFO IPPs
Consultancy services for conducting heat rate tests of RFO based Independent Power Producers (IPPs) in Pakistan. The procurement is for consultancy services und...
Islamabad
Islamabad
Monday 07 Sep 2026
TS0000011052E
Integrity Inspection and Third Party Inspection Services
Request for Proposal for two projects comprising integrity inspection services for an underground HSD receipt pipeline and an independent inspector for third pa...
Karachi
Sindh
Tuesday 08 Sep 2026
TS0000012148E
Our Legal Services
Professional legal assistance for individuals and businesses.
Corporate Legal Services
- ✔ Recovery of Stuck Money
- ✔ Business Contracts
- ✔ Business Legal Protection
- ✔ Cheque Dishonor
- ✔ Labour & Wages Disputes
Family Law
- ✔ Divorce / Khula
- ✔ Women Right's Protection
- ✔ Workplace Harassment
- ✔ Gaurdianship / Child Custody
- ✔ Dower (Haq Mehr)
Civil Law
- ✔ Property Law
- ✔ Illegal Dispossession
- ✔ Onwership Protection
- ✔ Recovery Suits
- ✔ Hiba / Gift Disputes